Terms
International Return Policy
We want you to love what you ordered! If you're not 100% satisfied, here's how returns work:
Eligibility for Return
- Returns accepted within 7 days of receiving your order.
- Items must be unused, unwashed, and in original condition with all tags attached.
- Sale or clearance items are typically non-returnable.
Return Process
- Email us at soeurstudio05@gmail.com with your order number and reason for return. We will send you the return instructions.
- Buyer covers return shipping costs and custom fees unless the item was style, size or color incorrect
- Once received and inspected, we’ll issue a refund within 5–10 business days.
Non-Returnable Items
- Final sale items
- Items with signs of wear or damage
- Custom or personalized orders